Green Delivery

Nuvola believes in being kind to the Earth from packaging to drop-off. That’s why we are working on a green bike delivery scheme whenever possible. Contact us to learn more.
 



Shipping

Switzerland & Lichtenstein:
Free Shipping over CHF 50.00

Standard Delivery: 2 - 3 business days
Priority Delivery: 1 - 2 business days

If the total amount of your order doesn't reach CHF 50, we will add CHF 7.50 for Standard Delivery or CHF 9.00 for Priority Delivery in Switzerland & Liechtenstein. We don't ship to any other European or International countries at this time.
 


 
Policy

After placing your order, we will immediately start the shipping process. Nuvola is not responsible for any lost, stolen or damaged shipments through our logistic partners. All prices are incl. 7.7% MwSt. 
 


 
Returns & Exchange

The exchange and return of products is excluded. If delivered products are defective, the customer must inform the Company by e-mail within 5 working days from the delivery. After 5 working days the products are deemed to have been accepted without complaint. Excluded from this are defects which can be traced back to improper use. In the case of damage caused by transport, the complaint must be made within 24 hours from delivery for the claim to be valid. 
 


 
Refunds

In the unlikely case of an item being delivered faulty, please notify us within 5 business days from the date of receiving your order and we will process your refund. For further informations, please visit our Terms & Conditions.
 


 
By shopping at Nuvola you agree to all our Terms & Conditions.